_{We currently accept American Express, Boleto, Discover, JCB, MasterCard, PayPal, THAI QR PromptPay, Rabbit Line Pay, ShopeePay, Visa, etc.}

_{Yes we do, and we always suggest subscribing to our emails to ensure you are getting first-access to new products, promotions, and news.} 

_{Sure! You can cancel your order within 24 hours of confirmation. Please contact us with your name and order number at: info@bodegacooler.com.
After 24 hours, your order will have been processed and we won’t be able to cancel it.}

_{If you have any problem with your Bodega Cooler orders from Amazon, please contact treeserviceusa01@126.com (Amazon US) or treeserviceeu01@126.com (Amazon EU) with your order number. Our Bodega Cooler team on Amazon will reply to your email within 24 hours. Thanks for your understanding.}

<sub>If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at info@bodegacooler.com. We will make every effort to ensure the correct delivery of your order.
1. Please note that once your order has been shipped and in transit, we will not be able to update the shipping address.
2. If the original address is a valid address, the package will be delivered there. You can contact the local post, FedEx or USPS when it arrives there, to see if they are still able to forward the package or redirect it for you.
3. If the original address is invalid, your package will not be successfully delivered and returned to our warehouse. You can contact our customer service with the order number. We'll be more than happy to help!</sub>

_{Promotion codes are limited to one code per order, and in some cases, promotions can only be redeemed once per person. Offers cannot be used in conjunction with other promotion codes. All promotion codes are available for a limited time and cannot be used once expired.
 If you are having an issue with a promo code, please be sure your order meets all qualifications for the promo code or that the code is still valid. If you are still having issues, please contact customer service info@bodegacooler.com.}

_{Yes. If you're new to bodegacooler.com, you can enjoy 12% OFF all fridges—just subscribe to our newsletter! 🎉 Plus, be the first to know about exclusive deals, holiday discounts, and special shopping events.}

_{Our shipping methods include: FedEx, USPS and amazon logistics etc.}

_{We have warehouses in the US, so your orders will be shipped from California, Texas, Pennsylvania.}

_{All the products can ship to Continental U.S.; some products can ship to Canada, only the detachable battery can also ship to European.}

<sub>1. Once your order is placed, you will receive an order confirmation email.
2. Once your order is shipped, you will receive a shipping confirmation email with the checking number.
3. You can review the email to check the order status, or you can check your order status and details by logging in to your account; or contact our customer service with the order number.</sub>

_{Sorry. We do not accept PO/APO/FPO addresses.}

_{There are many parcels in the office, and they need time to arrange them for you. So, it may cause slow delivery if there are any customs stuck and some road locked. The tracking status may update slowly. Please wait patiently.}

_{If you don’t receive your package within the time frame, please feel free to contact our customer service. We'll be more than happy to help!}

^{Please see our full returns policy here.}
_{We want you to love your Bodega Cooler purchase, so if you are not totally satisfied, please email info@bodegacooler.com within 30 days of your purchase, and we will provide a return authorization and mailing information. To be eligible for a return, the products must be unused, uninstalled, and in their original packaging. Shipping fees are non-refundable. You will be responsible for paying your own shipping costs when returning your items.
 All items purchased directly from bodegacooler.com meet Return Policy Guidelines may be accepted for a return. If you purchased a Bodega Cooler product from other retailers, please contact them for assistance.}

_{If the product is unopened or unused, we will happily exchange it for another Bodega Cooler product of equal value.}

<sub>We take great pride in the quality of our items, and if there is any issue with your purchase, we are committed to making it right. If you receive a damaged or defective item, please reach out to our customer service team at info@bodegacooler.com, and we will promptly assist you. When contacting us, please provide the following information:
1. Your order number.
2. Product name or SKU number/Product code (found in your confirmation email).
3. A detailed description of the damage or defects, accompanied by clear photos.
Our team will work diligently to resolve the issue and ensure your satisfaction.</sub>

_{You can try to refer to the manual instruction for the solutions or contact our customer service with the order number, the photos or the video about the quality issue.}

_{We usually don't cover the return cost, but if there is any quality issue with the item, kindly contact our customer service and we will solve the issue asap.}

_{Once you submit your request for return, we will send you the return address. Please ONLY ship it to the return address that we provide. andnot to the address on your original package or your return will not be received.}

_{Once we have completed the necessary checks and received the returned item, we will proceed with issuing the refund. The refund will get back to your original account in 1~3 business days.}

<sub>1. Ensure the fridge is in a well-ventilated area, away from heat sources or open flames.
2. Keep the fridge and power cord dry—avoid moisture and rain. Never submerge in water.
3. Do not use the fridge to hold liquids directly.
4. Clean and defrost the fridge regularly.
5. Use only the original or manufacturer-recommended power cord.
6. If using the fridge at home, use the approved power converter.
7. If storing special temperature-sensitive items, make sure the fridge meets their storage needs.</sub>

<sub>1. Use a soft cloth and mild detergent, water, or a fridge-safe cleaner.
2. Do not use sharp tools or abrasive materials on the interior.
3. Avoid corrosive or hard-to-evaporate liquids.
4. Never clean the fridge under running water or submerge it in a sink.</sub>

_{1. Car refrigerators are compatible with most vehicles.
2. Just select a model suitable for your car.
3. They support both 12V and 24V power systems.}

_{1. Smaller units can be placed between the front passenger and rear seats.
2. Larger models are best suited for the trunk. However, for sedans, avoid placing it in the trunk unless ventilation is adequate.}

<sub>1. If your trunk has a built-in cigarette lighter socket, you can plug in directly.
2. If not, use an extension cord routed under the seats to connect to a cabin socket.
3. Use a short, thick power cable—never below the recommended gauge.</sub>

_{Yes! Just use the original manufacturer’s or manufacturer-recommended power converter to operate it at home, in hotels, or at campsites.}

It depends on:
<sub>1. How full the fridge is (more items = longer insulation).The ambient temperature (cooler air helps retain cold).
2. How often and how long you open the lid (keep it closed to conserve cold).</sub>

_{Yes. If the socket remains powered after shutting off the engine, the fridge can drain your car battery.
BODEGA compressor fridge has a battery protection feature—it will auto-shutoff if the battery voltage drops too low.}

This depends on your vehicle.
_{1. In most Japanese cars, power to the socket is cut when the key is removed—so the fridge stops.
2. In many European and American models, the power may stay on (like with the radio or cigarette lighter), allowing the fridge to keep running.Check your vehicle's specs to be sure.}

It depends on several factors:
<sub>1. Ambient temperature (hotter = shorter run time).
2. Amount and type of items inside.
3. Frequency of door openings.
4. Battery size and current charge level.
5. Fridge temperature setting (lower = more power used).
6. Battery protection level (higher protection = shorter usage).</sub>
Estimated run time:
<sub>1. Minimum: 40% of battery capacity ÷ average discharge current (with “HI” setting at 11.8V).
2. Maximum: 70% of battery capacity ÷ average discharge current (with “Lo” setting at 10.1V).</sub>

It depends on several factors:
<sub>1. Ambient temperature (hotter = shorter run time).
2. Amount and type of items inside.
3. Frequency of door openings.
4. Battery size and current charge level.
5. Fridge temperature setting (lower = more power used).
6. Battery protection level (higher protection = shorter usage).</sub>
Estimated run time:
<sub>1. Minimum: 40% of battery capacity ÷ average discharge current (with “HI” setting at 11.8V).
2. Maximum: 70% of battery capacity ÷ average discharge current (with “Lo” setting at 10.1V).</sub>

Common causes:
<sub>1. High humidity or moisture-rich items inside.
2. Frequent opening of the fridge.
3. The door wasn’t closed properly or the seal is worn.</sub>

Common causes:
<sub>1. High humidity or moisture-rich items inside.
2. Frequent opening of the fridge.
3. The door wasn’t closed properly or the seal is worn.</sub>

How to Defrost Your Car Fridge?
<sub>1. Turn off the fridge and open the lid.
2. Remove all items (store elsewhere if needed).
3. Let the frost melt naturally, then wipe it dry with a cloth.
Important: Do not scrape the frost with sharp tools or use heat sources like a blow dryer—this can damage the fridge.</sub>

Although car fridges and household fridges operate on similar principles, there are key differences that affect cost and performance:
_{1. Cooling System Design:Home fridges have large condensers integrated into the body and rely on natural heat dissipation without fans. In contrast, car fridges are space-limited and require built-in fans to cool the condenser, which increases design complexity and cost.
2. Compressor Type:Household fridges use AC compressors, which are not designed to operate under vibration or at an angle. Car fridges use DC compressors, which are more energy-efficient, environmentally friendly, and capable of working reliably even when tilted up to 30° or subjected to bumps and vibrations—demanding a higher level of engineering and durability.
3. Additional Features for Portability and Safety:Car fridges are built for mobile use and often include extra features such as shoulder straps, handles, slide rails, and mounting options for easy transport and secure placement. They also offer:
^{3.1. Low-voltage protection (ABS) to prevent battery drain.
3.2 Smart fault detection with indicator lights and LED error codes for easy troubleshooting.
3.3 Durable housing made from high-quality engineering plastics, allowing use in extreme conditions (from -10°C to 55°C with up to 90% humidity)—far beyond what a typical home fridge can handle.}
These technical demands and added functionalities make car compressor fridges more expensive but also more versatile and reliable for on-the-go use.}

_{Registering can extend the warranty of your product for one year(only for orders purchased from bodegacooler.com). Please register your product on here within 10 days from the date of purchase.
Check our Warranty Policy for more details.}

_{BODEGA compressor typically have a lifespan of over 5 years, though actual longevity may vary depending on the usage environment.}

_{We make sure that all our parcels only include a delivery note that will not show any prices.}

_{If you are having site issues, or have additional questions, please email us at info@bodegacooler.com.}